Community-accelerated learning happens when salespeople learn from each other and improve their skills by seeing what others are doing…The idea of community-accelerated learning is that salespeople learn, then act, then share, then refine, then learn more. The loop, just like the learning, is never ending.
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By fully implementing social technologies, companies have an opportunity to raise the productivity of interaction workers—high-skill knowledge workers, including managers and professionals—by 20 to 25 percent.
-“The Social Economy,” McKinsey Global Institute
I honestly believe that in this day and age of information ubiquity and nanosecond change, teamwork remains the one sustainable competitive advantage that has been largely untapped. I can say confidently that teamwork is almost always lacking within organizations that fail and often present within those that succeed.
The team with the best players usually does win – this is why you need to invest the majority of your time and energy in developing your people.